MODULE VI - NEGOTIATION AND COMMUNICATIONS SKILLS IN INTERNATIONAL BUSINESS

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SUBJECT: CROSS-CULTURAL MANAGEMENT AND LEADING PEOPLE

Programa del Master in International Business

Universidad Carlos III de Madrid

Faculty

Luigi Stirpe, Visiting Professor of HHRR, UC3M.Head of Studies of the Master’s Programme in Human Resources Management, UC3M. PhD in Business Management, UC3M
Carmen Paz, Visiting Professor of HHRR. PhD in Business Management - Universidad de Oviedo Managementt. Development Program (PDD), IESE Business School, Madrid.
Cheryl de Bruine, Managing Partner, DeBruine Ashby, Training in Management and Communication. International training and development consultant. Senior Partner with Read Matthews. Director of Training. B.A. International Relations. MBA University of Warwick (England).

 Learning goals

The rapidly changing nature of business in today’s economy pushed by combined with a growing need of knowledge workers is making people management (PM) an increasingly important part of executive planning and actions. At the end of the course participants will be able to:

  • Understand the challenges raised by an effective and social responsible management of people;
  • Know how to translate their understanding about effective management of people into policies and practices coherent with the organization strategy;
  • Critically evaluate the success of PM from multiples perspectives (e.g.: customers, owners, managers and employees);
  • Know how to think strategically about the management of people in global organizations and what needs to be done to implement PM policies to achieve competitive advantage through people.
  • Understand that some parts of PM are fairly subtle and require deep analysis and some expert knowledge;
  • Undertake team based and individual analyses of a range of PM issues and consider informed proposals to address them.
  • Identify and analyze cultural differences.
  • Understand the research regarding the dimensions of culture.
  • Adapt management and communication style to effectively to work across cultures

Programme

1. The pillars of People Management (PM)
2. Driving employment relationships through training initiatives
3. Understanding employee reactions to HR practices
4. Employee selection
5. Performance appraisal
6. Compensation
7. Businesses and Cultures
8. Types of cultures. Learning culture in organizations
9. Visible Cultural Differences
10. “Invisible” Cultural Differences and Hofstede’s Dimensions of Culture.
11. Working Effectively across Cultures
12. Differences in management style and leadership expectations
13. Managing and working well with this diversity